Automotive industry – almost 20 years of support
Long-term IT outsourcing for a manufacturing and administrative site in the automotive industry. Continuity means detailed knowledge of the environment, shorter response times and lower risk of losing know-how.
Scope: L1–L3 support, servers, network, users.
Industrial manufacturing – complete IT operations
Full IT operations for a component supplier in the electronics industry: from user support through incident resolution to administration of servers, network and remote access, and coordination with external vendors.
Scope: L1–L3, servers, network, VPN, workstations.
Data centre – 550 servers
Between 2017 and 2023 we took part in building and operating a data centre in the Czech Republic with a capacity of roughly 550 bare-metal servers, including industrial cooling, high-current power, UPS and generators.
Scope: architecture, full-stack L1–L3, physical infrastructure.
Internet service provider – thousands of subscribers
Technical management and network architecture for a regional ISP: backbone, network nodes, routing, bandwidth, quality of service and connection stability.
Scope: network architecture, operations, incidents.
Retail and corporate – CEE region
Level 2 support and SQL database support for an international retail and corporate environment with hundreds of branches, POS systems and internal applications.
Scope: L2 support, SQL, POS, branch operations.
Enterprise server operations – global IT corporation
Systems server operator in an enterprise Windows and Citrix environment: server monitoring, user sessions, published applications, Group Policy, escalations.
Scope: Windows Server, Citrix, Active Directory, L3.
Logistics and transport – 170+ trucks
IT support for transport companies operating across Europe: dispatch and communication systems, remote access, mobile solutions for crews, telematics and GPS tracking.
Scope: outsourcing, remote access, fleet systems.
Rail engineering – industrial holding
IT infrastructure management and operational process support for a holding active in the manufacturing, repair and leasing of rail equipment.
Scope: IT outsourcing, infrastructure.
Tourism – thermal spa resort
Building and managing network and IT infrastructure including critical systems – turnstiles, reservations, internal networks – with emphasis on fast response during peak season.
Scope: infrastructure, network, vendor coordination.
Public sector – Nitra region
Long-term IT management for municipal offices: technical accountability, data protection and support in meeting legislative cybersecurity requirements.
Scope: outsourcing, security, compliance.
Healthcare – local AI
Design and deployment of local AI infrastructure with GPU workstations for automated categorisation and analysis of medical records (NLP), without sending sensitive data to third parties.
Scope: GPU infrastructure, NLP, GDPR.
Regulated projects under NDA
Banking, a global IT corporation and a national toll system: Level 2 support, component deployment, integration and acceptance testing in environments with high demands on security and documentation.
Scope: L2, deployment, testing.