Automotive industry – almost 20 years of support

Long-term IT outsourcing for a manufacturing and administrative site in the automotive industry. Continuity means detailed knowledge of the environment, shorter response times and lower risk of losing know-how.

Scope: L1–L3 support, servers, network, users.

Industrial manufacturing – complete IT operations

Full IT operations for a component supplier in the electronics industry: from user support through incident resolution to administration of servers, network and remote access, and coordination with external vendors.

Scope: L1–L3, servers, network, VPN, workstations.

Data centre – 550 servers

Between 2017 and 2023 we took part in building and operating a data centre in the Czech Republic with a capacity of roughly 550 bare-metal servers, including industrial cooling, high-current power, UPS and generators.

Scope: architecture, full-stack L1–L3, physical infrastructure.

Internet service provider – thousands of subscribers

Technical management and network architecture for a regional ISP: backbone, network nodes, routing, bandwidth, quality of service and connection stability.

Scope: network architecture, operations, incidents.

Retail and corporate – CEE region

Level 2 support and SQL database support for an international retail and corporate environment with hundreds of branches, POS systems and internal applications.

Scope: L2 support, SQL, POS, branch operations.

Enterprise server operations – global IT corporation

Systems server operator in an enterprise Windows and Citrix environment: server monitoring, user sessions, published applications, Group Policy, escalations.

Scope: Windows Server, Citrix, Active Directory, L3.

Logistics and transport – 170+ trucks

IT support for transport companies operating across Europe: dispatch and communication systems, remote access, mobile solutions for crews, telematics and GPS tracking.

Scope: outsourcing, remote access, fleet systems.

Rail engineering – industrial holding

IT infrastructure management and operational process support for a holding active in the manufacturing, repair and leasing of rail equipment.

Scope: IT outsourcing, infrastructure.

Tourism – thermal spa resort

Building and managing network and IT infrastructure including critical systems – turnstiles, reservations, internal networks – with emphasis on fast response during peak season.

Scope: infrastructure, network, vendor coordination.

Public sector – Nitra region

Long-term IT management for municipal offices: technical accountability, data protection and support in meeting legislative cybersecurity requirements.

Scope: outsourcing, security, compliance.

Healthcare – local AI

Design and deployment of local AI infrastructure with GPU workstations for automated categorisation and analysis of medical records (NLP), without sending sensitive data to third parties.

Scope: GPU infrastructure, NLP, GDPR.

Regulated projects under NDA

Banking, a global IT corporation and a national toll system: Level 2 support, component deployment, integration and acceptance testing in environments with high demands on security and documentation.

Scope: L2, deployment, testing.

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